privacy POLICY
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1998 (Cth) and the Australian Privacy Principles (APPs).
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1. What information we collect
We may collect the following types of personal information:
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Full name
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Email address
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Phone number
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Business name
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Location (e.g. Melbourne, Sydney)
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Photos or vehicle/machinery details (if submitted via form or booking)
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Any other information you provide through our website or communication channels
EZWASH Pty Ltd
2. How we collect your information
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Contact us via our website, email, or phone
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Submit a booking or enquiry form
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Interact with our social media channels or ads
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Engage with our Lead Generation forms (e.g. via LinkedIn or Google)
2. How we use your information
We use your information to: -
Respond to your enquiries or service requests
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Provide cleaning quotes, proposals, and bookings
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Improve our services and communication
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Send updates, promotions, or marketing communications (you may opt out at any time)
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Comply with legal obligations
4. Disclosure of your information
We may disclose your information to:
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Our employees or subcontractors (only when required to deliver services)
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Third-party service providers who assist with web hosting, CRM, marketing or analytics
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Government authorities, where required by law
We do not sell, rent, or trade your personal information.
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5. Data storage and protection
We store your information securely using encrypted tools and systems. We take all reasonable steps to protect your personal data from unauthorised access, misuse, or loss.
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6. Your rights and choices
You may:
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Request access to the personal information we hold about you
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Request correction of any inaccurate or outdated data
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Unsubscribe from marketing communications
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Withdraw consent for data use at any time
To do so, please contact us at info@ezwash.com.au.
7. Cookies and analytics
Our website may use cookies and third-party tools (e.g. Google Analytics, Meta Pixel) to improve user experience and measure performance. You can disable cookies in your browser settings.
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8. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
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9. Changes to this policy
We may update this Privacy Policy periodically. Any changes will be published on this page with a revised “Last updated” date.
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Last updated: 20/05/2025
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10. Contact us
If you have any questions about this policy or how we handle your personal information, please contact us at:
📧 info@ezwash.com.au
OUR VALUES
24/7 Service
Our mobile truck wash is able to service clients 24/7 (Under Booking) with equipment of unrivalled quality.
Customer Satisfaction
We can guarantee you that every wash will be of highest standard possible.
Eco-Friendly
We use a biodegradable and pH-neutral wash and wax soap giving you a superior finish.