privacy POLICY
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1998 (Cth) and the Australian Privacy Principles (APPs).
1. What information we collect
We may collect the following types of personal information:
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Full name
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Email address
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Phone number
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Business name
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Location (e.g. Melbourne, Sydney)
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Photos or vehicle/machinery details (if submitted via form or booking)
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Any other information you provide through our website or communication channels
EZWASH Pty Ltd
2. How we collect your information
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Contact us via our website, email, or phone
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Submit a booking or enquiry form
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Interact with our social media channels or ads
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Engage with our Lead Generation forms (e.g. via LinkedIn or Google)
2. How we use your information
We use your information to: -
Respond to your enquiries or service requests
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Provide cleaning quotes, proposals, and bookings
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Improve our services and communication
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Send updates, promotions, or marketing communications (you may opt out at any time)
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Comply with legal obligations
4. Disclosure of your information
We may disclose your information to:
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Our employees or subcontractors (only when required to deliver services)
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Third-party service providers who assist with web hosting, CRM, marketing or analytics
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Government authorities, where required by law
We do not sell, rent, or trade your personal information.
5. Data storage and protection
We store your information securely using encrypted tools and systems. We take all reasonable steps to protect your personal data from unauthorised access, misuse, or loss.
6. Your rights and choices
You may:
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Request access to the personal information we hold about you
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Request correction of any inaccurate or outdated data
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Unsubscribe from marketing communications
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Withdraw consent for data use at any time
To do so, please contact us at info@ezwash.com.au.
7. Cookies and analytics
Our website may use cookies and third-party tools (e.g. Google Analytics, Meta Pixel) to improve user experience and measure performance. You can disable cookies in your browser settings.
8. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to this policy
We may update this Privacy Policy periodically. Any changes will be published on this page with a revised “Last updated” date.
Last updated: 20/05/2025
10. Contact us
If you have any questions about this policy or how we handle your personal information, please contact us at:
OUR VALUES
24/7 Service
Our mobile truck wash is able to service clients 24/7 (Under Booking) with equipment of unrivalled quality.
Customer Satisfaction
We can guarantee you that every wash will be of highest standard possible.
Eco-Friendly
We use a biodegradable and pH-neutral wash and wax soap giving you a superior finish.